PRIVACY POLICY

Giacomo Cortes Europe ("Giacomo Cortes", "we", "us" or "our") processes your personal information when you visit GiacomoCortes.com and use the services offered there or buy products in our stores. We strive to be transparent about how we handle the personal information of our visitors and customers and have therefore introduced this privacy policy. Below is information about what personal information we process, why we do it, what we use it for, and how we may pass it on. Giacomo Cortes is responsible for the processing of your personal data.

WHAT PERSONAL DATA IS PROCESSED?

We collect personal information when you (i) purchase watches, accessories, watch bracelets or other goods, (ii) sign up for news, invitations and offers, (iii) request support and (iv) visit our website. Personal information includes name, e-mail address, phone number, shipping address, payment information, IP address, your behavior on the website, and other information that you voluntarily provide to us.

PURPOSE, LEGAL BASIS AND STORAGE TIME

We use your personal information only for the purposes and on the legal basis described below. We do not use your personal information for purposes that are inconsistent with the following purposes. In addition, we only use your personal information for the period of time specified under "Duration of Storage." After this period your personal data will be deleted.

SHOPPING

Purpose of Processing: When you purchase watches, accessories, watch straps or other goods, we process your personal information in order to fulfill our contractual obligations towards you (see Legal Information). Our purchase form identifies what information you need to provide us so that we can complete your purchase. Legal Basis for Processing: Processing is required to fulfill our contract with you (see Legal Information). Storage Period: We process your personal information for the duration of our contract (including a two-year limited warranty period). After that we delete your personal data. The retention period also applies to any non-executed purchase due to insufficient account coverage.

DIRECT ADVERTISING

Purpose of Processing: When you sign up for news, invitations and offers (direct mail), we process your personal information in order to provide the services you request. Our direct mail is based on profiling. This means that we personalize the information you receive from us based on certain factors. To create a profile, we use the following types of personal information: gender, location, past purchases, your behavior on our website, and / or how you have behaved when you receive direct mail from us. Legal Basis for Processing: Processing is necessary for our legitimate interest in maintaining good customer relationships. Duration of Storage: If you are unsubscribed from our marketing (including profiling), we will no longer process your personal information for that purpose. We will also delete your personal information unless there is another legal basis to continue to store your information (such as a valid purchase agreement).

SUPPORT

Purpose of Processing: If you request assistance through our live chat or our other support channels, we will process your personal information to assist you in the matter. Legal Basis for Processing: Processing is required to fulfill our contract with you (see Legal Information). Duration of Storage: We will delete your information within six months after the matter has been finally resolved.

CART REMEMBRANCE

Purpose of Processing: If you have made a purchase on our website and have entered your e-mail address in this context, but did not complete the last step of your purchase, we will send you an e-mail with a link to your shopping cart to remind you that your purchase has not been completed. Legal Basis for Processing: Processing is required for us and our legitimate interest in remembering your incomplete purchase. Storage duration: We will delete your data within one month of sending the shopping cart reminder, unless there is another legal basis to keep your data (as shown in ein valid sales contract). You can object to this processing of your personal data by contacting us via the contact form.

BROWSE

Purpose of Processing: When you visit our website, we process your personal information to improve our website and for marketing purposes. Legal basis for processing: Processing is necessary for our legitimate interest in improving our website as well as for retargeting. For more information see "Cookies". Storage duration: For more information see "Cookies".

FRAUD PREVENTION

Purpose of Processing: We process your personal information through risk analysis, fraud prevention and risk management. Legal Basis for Processing: Processing is necessary for our legitimate interest in preventing fraud and managing risks. Storage Period: We will delete your personal information used for this purpose every six months, unless there is another legitimate interest in preserving your information. If a purchase was canceled to prevent fraud, we will delete your personal information two years after the failure to purchase.

VIDEO SURVEILLANCE

Purpose of Processing: If you visit one of our stores, you may be caught by our video surveillance (if we have installed cameras, signs will tell you). The moving images of you and all other customers captured by our surveillance cameras are used to (i) prevent and investigate crime on our premises and employees, and (ii) fire safety. Legal basis for processing: The processing of these images is of legitimate interest to us: they help us to protect our property and to ensure a safe workplace for our employees. Storage duration: We store your personal data for a maximum of 30 days, unless laws or regulations oblige us to continue the processing. Your personal data will be deleted.

DATA ANALYSIS

Purpose of Processing: We analyze your personal information to create aggregated tracking information (including, but not limited to, the analysis of our visitors' use of our website using tracking information such as page views, visitor flows, search terms, and clickthrough rates). Legal Basis for Processing: Processing is necessary for our legitimate interest in producing statistics over a longer period of time. Storage duration: All tracking data will be anonymized by us, where this is technically feasible. If your personal data have been anonymised, they will no longer be considered personal data under applicable data protection laws. You can object to the processing of your personal data by contacting us via our contact form. Please note that the above mentioned retention periods do not apply, as far as Giacomo Cortes has to keep your personal data (partially or completely) in accordance with applicable mandatory law (eg due to accounting regulations).

WHO WE CONTINUE TO GIVE YOUR PERSONAL DATA TO?

Only people who need to process your personal information for the above purposes will have access to your personal information. We may need to share your personal information with our affiliates. In addition, we may need to give our suppliers access to your personal information when providing services on our behalf. These are mainly the support and maintenance of IT systems as well as storage services and marketing. Any transmission of data outside the EU / EEA will be in accordance with data protection laws. The international transfer of personal data (including transfers to our Group companies and suppliers outside the EU / EEA) is based on standard contractual clauses of the European Commission.

In addition, for submissions to some of our US suppliers, the recipient is certified under the EU-US Privacy Shield, which is administered by the International Trade Administration of the United States Department of Commerce.

YOUR RIGHTS

You have the following rights under applicable law:

Right to information: You can request information about your personal data at any time. Upon request, we will provide you with a copy of your personal information in a common electronic format.

The right to rectification: You have the right to request the correction of incorrect personal data and the completion of incomplete personal data

The right to be erased ("Right to be forgotten"): Under certain circumstances (including when processed based on your consent), you may require us to erase your user data. Please note that this right is not fully valid. It may therefore be that an attempt to assert this right will not lead to any action on our part.

Right to object: You have the right to object to certain processing operations that we carry out regarding your personal data, such as the processing of your personal data based on our legitimate interest. The right of objection also applies to the processing of your personal data for direct marketing purposes.

The right to restrict processing: In certain circumstances, you may require us to restrict the processing of your personal information. Please note that this right is not fully valid. It may therefore be that an attempt to assert this right will not lead to any action on our part.

The right to data portability: You have the right to receive your personal information in a structured, common and machine-readable format (or to transfer your personal information directly to another person in charge).

Finally, you also have the right to file a complaint with the relevant regulatory authority.

COOKIES

We use cookies to store and sometimes track information about you as part of our approach to offering you personalized services on our website. A cookie is a small file sent from a web server to your browser and stored on your hard drive. In a nutshell, it's the use of a website the next time it's visited. For example, a cookie is sent when you sign up to download products or information from our website. If you do not want your personal information stored using cookies, you can set your browser to always be notified when you receive a cookie. That way you can decide from case to case if you want to accept cookies or not. However, the use of cookies may be necessary to provide certain functions. The refusal of cookies can therefore reduce the functionality of our website. Your browser should have a detailed guide explaining how to control the acceptance of cookies. For reasons of transparency, we have listed below the cookies used on our website.

SUPPLIER: GIACOMO CORTES

Type of Cookie: Permanent Purpose: Cookie note to save if you have accepted the Privacy and Cookie Policy. Memory duration: Permanent Stored data: True / False Enable: None

SUPPLIER: GIACOMO CORTES

Type of Cookie: First Party Purpose: Session and Shopping Cart Identification Duration: Session. Stored Data: Session and Cart Data Release: None

SUPPLIER: GIACOMO CORTES

Type of Cookie: Session Purpose: Session and Shopping Cart Identification Storage Duration: Temporary Session Cookie Stored Data: Session ID Share: None

SUPPLIER: GOOGLE

Type of cookie: Third Party Purpose: Performance and Statistics Memory duration: Permanent Stored Data: Session ID, Anonymized IP, Page Stats Share: Yes

SUPPLIER: FACEBOOK

Type of Cookie: Third Party Purpose: Marketing Storedown: Permanent Stored Data: Session ID, Page Stats Share: Yes

SUPPLIER: ZENDESK

Type of Cookie: Third Party Purpose: Customer Support Storage Time: 2 years Stored Data: Session ID, Analytics Release: Yes

SECURITY

We take appropriate technical and organizational security measures to protect your personal information from loss and access by unauthorized persons. The appropriate security measures we have taken include secured connections, traceability, disaster recovery, and access restrictions. We regularly review our security policies and procedures to ensure our systems are secure and secure.

CONTACT

If you have questions about how we process your personal information or how we use cookies, or if you wish to exercise any of your rights under applicable privacy laws, please contact us through our contact form.

CHANGES TO THE PRIVACY POLICY OF THIS SITE

If we change how we process your personal information or how we use cookies, we will promptly update this privacy policy and publish it on this website.

Last update: August 15, 2018