Giacomo Cortes - Client Services


We take care of your suggestions and value the opinion of all our clients.

Repair Service

Something broken? Send us your Giacomo Cortes Timepiece--we will take care of it. For only € 35, regardless of the damage.

Exchange Service

In the very unlikely case that you are not satisfied with your personal Giacomo Cortes Timepiece we will exchange it without questions asked.

Personalization

You want your Giacomo Cortes Tiempiece to be personalised with your name engraved on the backside or even with a special dial? We can do that.

Send us your pictures

There is always a running contest for the best picture and story about your Giacomo Cortes Timepiece. Te best pictures will be published and win money!

Share with Friends

Share your passion about Giacomo Cortes Watches with your friends on Facebook and get a substantial rebate for your next purchase with us (depending on your number of friends).

Win a journey around the World

Send us your best pictures showing your Giacomo Cortes Timepiece in front of a well-known landmark. If you're the winner of this contest, we will send you and your companion on a trip around the world.


With Giacomo Cortes you are on the bright side of Life


We at Giacomo Cortes are dedicated to giving you the best service possible by keeping all our solutions friendly, simple and effective. If you don't trust our word for it, just ask people who are wearing a Giacomo Cortes Timepiece.

Our team's principle is absolute transparency in everything. And of course 100% satisfaction among our clients.

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Questions & Answers


How can I get my personal Giacomo Cortes Timepiece?

First of all, you should have a thorough look at our homepage to get a feeling for which of our beautiful watches your heart desires. Then and only then you can order your watch on our homepage or go to your preferred watch-store and ask them to order your preferred Giacomo Cortes Timepiece for you.

Do I get my personal Log-In at Giacomo Cortes?

Yes. Once you receive your new Giacomo Cortes Watch, you can activate your personal account using the serial number on the backside cover of your Timepiece. Your account allows you to take part in the community life of the 'Giacomo Cortes Watch Lovers Club', to send in your stories and pictures for publication, and to win prizes.

My account has expired, can I recover it?

If you do not decide to login during more than 12 months, your account may expire. You can recover it by buying any of our amazing watches. All data from your personal account will remain intact for at least 6 months after expiry. If you do not recover your account before that moment, all data may vanish.

Can I upload pictures anytime?

Yes, you can. You may upload pictures showing your Giacomo Cortes Watch whenever you want at any time. But you should be aware of the fact that at certain times you can win a trip, watches or money when participating in special contests. This may require different file names to enable us to locate those pictures.

Do you offer any discounts?

We offer discounts for people promoting our watches over Facebook. Just send us an email, verify the number of your Facebook friends (min. 100) and we will provide you with a discount of up to 50% on any of our beautiful Timepieces. We may ask you to confirm the number of Facebook friends with documentation, so please be ready for that.

How do I access my account?

What you have to do is this: When you log in for the first time, your login and password is the serial # of your Giacomo Cortes Timepiece. Subsequently, just follow the explanations on the next page. If you are having problems with accessing your account, please follow several quick and easy troubleshooting steps that will help you fix the issue in no time. For example, you can reset your password via email or SMS, change the username, and so on.